Automate Reamaze workflows that save time and close more cases
viaSocket connects Reamaze to your apps and AI so you can auto-route tickets, update orders, qualify leads and generate reply drafts — without engineering work.
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Triggers and Actions in Reamaze Automations
viaSocket makes it simple to connect Reamaze and automate repetitive tasks.
When this happensTriggers
A trigger is an event that starts a workflow.
New Conversation Starts
Runs when new conversation starts
New Message Created
Runs when new message is created
New Contact Created
Runs when new contact is created
Do thisAction
No action available
How to get started with Reamaze automations
Automate when something happens in Reamaze
Login -> Create new flow -> Select trigger -> Search Reamaze -> Choose the trigger from the list
Take action in Reamaze when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Reamaze -> Choose the action from the list
Trigger
Action
Real-world use cases of Reamaze integrations
See how Reamaze integrates with popular apps to automate tasks and streamline your workflow.
- Integrate reamaze with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and reamaze databases.
- Integrate reamaze with MySQL to automatically sync records, facilitating seamless data exchange between reamaze and your SQL databases.
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Frequently Asked Questions
Common automations include routing and tagging conversations, syncing orders and customer data from e‑commerce platforms, creating CRM leads from messages, sending templated replies, and exporting metrics for reporting.
No. viaSocket uses a visual workflow builder and prebuilt connectors so non-technical users can map triggers, actions and conditions without coding.
Yes. viaSocket can call AI services to draft reply suggestions, summarize threads, or classify intent. You control whether drafts are auto-sent or reviewed by an agent before sending.
viaSocket connects to Reamaze through the Reamaze API using secure credentials (API keys or OAuth). Credentials are stored encrypted and you control access levels. Only the data needed for each workflow is accessed.
About Reamaze
Reamaze is a web-based customer communication platform that integrates email, social media, and live chat functionalities to provide a comprehensive support solution for businesses.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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