
When this happens...
New Conversation Starts
New Message Created
New Contact Created

Automatically do this!
Update User
Delete a User
Create Shift
Create Role
Create Location
Create Leave
Assign User to Role
Delete Location
Delete Role
Assign User to Location
Find Location by ID
Find Location by Name
Find Role by ID
Find Role by Name
Find User by it's ID and Name
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new conversation starts
Runs when new message is created
Runs when new contact is created
Action is the task that follows automatically within your Reamaze integrations.
Create a contact in Reamaze
Send a message in a conversation
Create a new customer conversation.
Update an existing user by user id
Delete an existing user by user id
Creates a shift within RotaCloud.

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To start, connect both your Reamaze and RotaCloud accounts to viaSocket. Once connected, you can set up a workflow where an event in Reamaze triggers actions in RotaCloud (or vice versa).
Absolutely. You can customize how Reamaze data is recorded in RotaCloud. This includes choosing which data fields go into which fields of RotaCloud, setting up custom formats, and filtering out unwanted information.
The data sync between Reamaze and RotaCloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Reamaze and RotaCloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Reamaze is a web-based customer communication platform that integrates email, social media, and live chat functionalities to provide a comprehensive support solution for businesses.
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