Connect Recras and AgentX to Build Intelligent Automations

Choose a Trigger

Recras

When this happens...

Choose an Action

AgentX

Automatically do this!

Ready to use Recras and AgentX automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Booking

New Booking

Triggers when a new booking is created.

New Contact

New Contact

Triggers when a new contact is created.

Invoice Sent

Invoice Sent

Triggers when an invoice is (marked as) sent.

New Start Moment

New Start Moment

Triggers when a new start moment is created.

New Attachment

New Attachment

Triggers when a new attachment is created.

New Company

New Company

Triggers when a new company is created.

Do thisActions

Action is the task that follows automatically within your Recras integrations.

Create Start moment

Create Start moment

Creates a start moment in recras.

Update Start moment

Update Start moment

Updates a start moment in recras.

Find Customer

Find Customer

Find a customer using their ID.

Start a conversation

Start a conversation

Create a new chat with the selected agent so you can send messages and get responses.

Send message to agent

Send message to agent

Start a conversation with the selected agent and send your initial message.

Send a message

Send a message

Send a message from the chosen Agent into an existing conversation so the Agent can reply.

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Frequently Asked Questions

How do I start an integration between Recras and AgentX?

To start, connect both your Recras and AgentX accounts to viaSocket. Once connected, you can set up a workflow where an event in Recras triggers actions in AgentX (or vice versa).

Can we customize how data from Recras is recorded in AgentX?

Absolutely. You can customize how Recras data is recorded in AgentX. This includes choosing which data fields go into which fields of AgentX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Recras and AgentX?

The data sync between Recras and AgentX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Recras to AgentX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Recras and AgentX?

Yes, you can set conditional logic to control the flow of data between Recras and AgentX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.