Connect Reddit and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Hot Post
New Post
New Matching Post
Choose an Action
Automatically do this!
Find Tickets
Add Comment to Ticket
Add Tags to Ticket
Create a User
Remove Tag From Ticket
Update Ticket
Create Ticket
Ready to use Reddit and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Hot Post
Triggers when new posts in one or more subreddits' hot feeds within a recent time window and returns matching posts.
New Post
Retrieve recent posts from one or more subreddits within a time window. Optionally filter by comma-separated search phrases in titles or post bodies and control case sensitivity and how many pages to check.
New Matching Post
Runs when a new post appears in selected subreddits that matches your search terms within a set time window.
New User Created
Runs when a new user is created in Zendesk Support.
New Group Created
Runs when a new group is created in Zendesk Support.
Ticket Updated
Runs when an existing ticket is updated.
Do thisActions
Action is the task that follows automatically within your Reddit integrations.
Create Reddit Post
Publish a text or link post to a subreddit using a title and content or URL.
Create Comment
Post a new reply on Reddit to a post or another comment using the provided parent ID and comment text.
Send Message
Sends a message to a Reddit user or subreddit.
Find Tickets
Finds existing tickets that match your search query.
Add Comment to Ticket
Adds a comment to an existing ticket.
Add Tags to Ticket
Adds multiple tags to an existing ticket by ticket ID.
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Frequently Asked Questions
To start, connect both your Reddit and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Reddit triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Reddit data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Reddit and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Reddit and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Reddit
Reddit is a network of communities where people can dive into their interests, hobbies, and passions. Users can post content, participate in discussions, and vote on posts and comments to determine their visibility.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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