Connect Reddit and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Hot Post
New Post in Subreddits
Filter New Post
Choose an Action
Automatically do this!
List All Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
List All Organizations
List All Customers
Ready to use Reddit and Zendesk Support automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Hot Post
Triggers when new posts in one or more subreddits' hot feeds within a recent time window and returns matching posts.
New Post in Subreddits
Runs when new post appears
Filter New Post
New posts from selected subs
New Organization Created or Updated
Runs when organization changes
New Customer Created or Updated
Runs when a new user is created in Zendesk Support.
Tag Added To Customer
Runs when tag is added to Customer
Do thisActions
Action is the task that follows automatically within your Reddit integrations.
Create Reddit Post
Publish a text or link post to a subreddit using a title and content or URL.
Create Comment
Post a new reply on Reddit to a post or another comment using the provided parent ID and comment text.
Send Message
Sends a message to a Reddit user or subreddit.
List All Tickets
List all support tickets
Add Comment to Ticket
Adds a comment to an existing ticket.
Add Tags to Ticket
Adds multiple tags to an existing ticket by ticket ID.
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Frequently Asked Questions
To start, connect both your Reddit and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Reddit triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Reddit data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Reddit and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Reddit and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Reddit
Reddit is a network of communities where people can dive into their interests, hobbies, and passions. Users can post content, participate in discussions, and vote on posts and comments to determine their visibility.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn More
