Connect Reply and Intercom
Integrate Reply with Intercom to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Mark as Finished in Reply when Lead Adds Email Address in Intercom
Remove Person From Campaign in Reply when Lead Adds Email Address in Intercom
Create Person and Push to Campaign in Reply when Lead Adds Email Address in Intercom
Create Person in Reply when Lead Adds Email Address in Intercom
Add Step to Campaign in Reply when Lead Adds Email Address in Intercom
Popular Reply + Intercom flows
Start from a real workflow other teams are already running.
Mark as Finished in Reply when Lead Adds Email Address in Intercom
Use this flowRemove Person From Campaign in Reply when Lead Adds Email Address in Intercom
Use this flowCreate Person and Push to Campaign in Reply when Lead Adds Email Address in Intercom
Use this flowCreate Person in Reply when Lead Adds Email Address in Intercom
Use this flowAdd Step to Campaign in Reply when Lead Adds Email Address in Intercom
Use this flowSupported Triggers & Actions
Everything you can automate between Reply and Intercom.
When this happensTriggers
A trigger is an event that starts a workflow.
Lead Adds Email Address
Runs when Lead Adds Email Address
Conversation Is Closed
Runs when conversation is closed
New Company Created
Runs when new company is created
Admin Initiates Message to User
Runs when Admin Initiates Message to User
New Ticket Created
Runs when new ticket is created
Contact Unsubscribes From Emails
Runs when Contact Unsubscribes From Emails
Do thisActions
Action is the task that follows automatically within your Reply integrations.
Mark as Finished
Marks a person as finished in the campaign (i.e., they have completed all required steps or the campaign has ended for them).
Remove Person From Campaign
Removes a person from a specific campaign in an array of campaigns.
Create Person and Push to Campaign
Creates a person and immediately adds them to a campaign.
Create Person
Creates a new person.
Add Step to Campaign
Adds a new step to an existing campaign.
List Campaigns
Get List of Campaigns
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Reply
Reply is a sales automation platform that puts outreach on autopilot, while still making each communication personal.
Learn more
About Intercom
Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Reply and Intercom accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Reply and Intercom as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Intercom. No coding required.
Yes. You can set up a workflow where Reply triggers actions in Intercom, and a separate workflow where Intercom triggers actions in Reply. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Reply and Intercom. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Reply and Intercom integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
