Connect Reply and Teamwork Desk
Integrate Reply with Teamwork Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Mark as Finished in Reply when New Ticket in Teamwork Desk
Remove Person From Campaign in Reply when New Ticket in Teamwork Desk
Create Person and Push to Campaign in Reply when New Ticket in Teamwork Desk
Create Person in Reply when New Ticket in Teamwork Desk
Add Step to Campaign in Reply when New Ticket in Teamwork Desk
Popular Reply + Teamwork Desk flows
Start from a real workflow other teams are already running.
Choose a trigger
Reply
When this happens...
- Request a new Trigger for Reply
Choose an action
Teamwork Desk
Automatically do this!
Create Customer
Assign Ticket
Link tasks to ticket
Unassign Ticket
Update Customer
Update Ticket
Create a Ticket
Mark as Finished in Reply when New Ticket in Teamwork Desk
Use this flowRemove Person From Campaign in Reply when New Ticket in Teamwork Desk
Use this flowCreate Person and Push to Campaign in Reply when New Ticket in Teamwork Desk
Use this flowCreate Person in Reply when New Ticket in Teamwork Desk
Use this flowAdd Step to Campaign in Reply when New Ticket in Teamwork Desk
Use this flowList Campaigns in Reply when New Ticket in Teamwork Desk
Use this flowList Campaign Schedules from Reply when New Ticket in Teamwork Desk
Use this flowList Schedules in Reply when New Ticket in Teamwork Desk
Use this flowList Contacts in Reply when New Ticket in Teamwork Desk
Use this flowList Lists in Reply when New Ticket in Teamwork Desk
Use this flowSupported Triggers & Actions
Everything you can automate between Reply and Teamwork Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Customer Updated
Triggers when a customer's details are updated.
New Note on Ticket
Triggers when a new note is added to a ticket.
Ticket Assigned
Triggers when a ticket is assigned to a team member.
Ticket Unassigned
Ticket Unassigned
Do thisActions
Action is the task that follows automatically within your Reply integrations.
Mark as Finished
Marks a person as finished in the campaign (i.e., they have completed all required steps or the campaign has ended for them).
Remove Person From Campaign
Removes a person from a specific campaign in an array of campaigns.
Create Person and Push to Campaign
Creates a person and immediately adds them to a campaign.
Create Person
Creates a new person.
Add Step to Campaign
Adds a new step to an existing campaign.
List Campaigns
Get List of Campaigns
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Reply
Reply is a sales automation platform that puts outreach on autopilot, while still making each communication personal.
Learn moreSimilar apps
About Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Reply and Teamwork Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Reply and Teamwork Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Teamwork Desk. No coding required.
Yes. You can set up a workflow where Reply triggers actions in Teamwork Desk, and a separate workflow where Teamwork Desk triggers actions in Reply. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Reply and Teamwork Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Reply and Teamwork Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
