Connect Reply and Zoho Desk
Integrate Reply with Zoho Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Mark as Finished in Reply when Contact Updated in Zoho-desk
Remove Person From Campaign in Reply when Contact Updated in Zoho-desk
Create Person and Push to Campaign in Reply when Contact Updated in Zoho-desk
Create Person in Reply when Contact Updated in Zoho-desk
Add Step to Campaign in Reply when Contact Updated in Zoho-desk
Popular Reply + Zoho Desk flows
Start from a real workflow other teams are already running.
Choose a trigger
Reply
When this happens...
- Request a new Trigger for Reply
Choose an action
Zoho Desk
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
Mark as Finished in Reply when Contact Updated in Zoho-desk
Use this flowRemove Person From Campaign in Reply when Contact Updated in Zoho-desk
Use this flowCreate Person and Push to Campaign in Reply when Contact Updated in Zoho-desk
Use this flowCreate Person in Reply when Contact Updated in Zoho-desk
Use this flowAdd Step to Campaign in Reply when Contact Updated in Zoho-desk
Use this flowList Campaigns in Reply when Contact Updated in Zoho-desk
Use this flowList Campaign Schedules from Reply when Contact Updated in Zoho-desk
Use this flowList Schedules in Reply when Contact Updated in Zoho-desk
Use this flowList Contacts in Reply when Contact Updated in Zoho-desk
Use this flowList Lists in Reply when Contact Updated in Zoho-desk
Use this flowSupported Triggers & Actions
Everything you can automate between Reply and Zoho Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Updated
Triggers when a contact's details are updated.
New Task
Triggers when a new task is created in Zoho Desk.
Task Updated
Triggers when an existing task is updated.
New Account
Trigger when new account is created
New Agent
Trigger when new agent is created
New Attachment
Trigger when new attachment is added to a ticket in selected organization
Do thisActions
Action is the task that follows automatically within your Reply integrations.
Mark as Finished
Marks a person as finished in the campaign (i.e., they have completed all required steps or the campaign has ended for them).
Remove Person From Campaign
Removes a person from a specific campaign in an array of campaigns.
Create Person and Push to Campaign
Creates a person and immediately adds them to a campaign.
Create Person
Creates a new person.
Add Step to Campaign
Adds a new step to an existing campaign.
List Campaigns
Get List of Campaigns
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Reply
Reply is a sales automation platform that puts outreach on autopilot, while still making each communication personal.
Learn moreSimilar apps
About Zoho Desk
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Reply and Zoho Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Reply and Zoho Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zoho Desk. No coding required.
Yes. You can set up a workflow where Reply triggers actions in Zoho Desk, and a separate workflow where Zoho Desk triggers actions in Reply. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Reply and Zoho Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Reply and Zoho Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
