Popular Respond.io + Mailtrap flows

Start from a real workflow other teams are already running.

Choose a trigger

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Respond.io

When this happens...

Choose an action

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Mailtrap

Automatically do this!

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Supported Triggers & Actions

Everything you can automate between Respond.io and Mailtrap.

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when new contact created.

New Email Delivered

New Email Delivered

Runs when new email is delivered to the recipient's mail server for a chosen sending stream or domain.

New Email Opened

New Email Opened

Runs when a new email open event occurs in the selected sending stream.

New Email Recieved

New Email Recieved

Runs when a new email arrives in a selected inbox.

When a contact unsubscribes

When a contact unsubscribes

Runs the workflow automatically whenever a contact unsubscribes from emails in the selected sending stream.

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Do thisActions

Action is the task that follows automatically within your Respond.io integrations.

Assign/Unassign Conversation

Assign/Unassign Conversation

Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.

List All Users

List All Users

Retrieves the list of all users

List All Contacts

List All Contacts

List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.

Create a Comment

Create a Comment

Adds a comment to a conversation

Add Space Tag

Add Space Tag

Adds a space tag

Add Tags

Add Tags

Add tags for a contact

How to build your first workflow with viaSocket
2-Minute Guide

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Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Respond.io
Respond.io + Mailtrap
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About Respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

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Integrations Mailtrap
Mailtrap + Respond.io
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About Mailtrap

Mailtrap is an email delivery platform covering email sending (API/SMTP) bundled with inbound email, also featuring email testing (Sandbox), and Email Marketing. It's used by developer and product teams for transactional and bulk email delivery and offers reliable sending tools with built-in deliverability protection, including separation between transactional and bulk email, automatic authentication setup, and analytics insights broken down by mailbox provider.

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Frequently Asked Questions

How do I connect Respond.io and Mailtrap?

Sign up for a free viaSocket account, then authorize both your Respond.io and Mailtrap accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Respond.io and Mailtrap as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Respond.io to Mailtrap?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Mailtrap. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Respond.io triggers actions in Mailtrap, and a separate workflow where Mailtrap triggers actions in Respond.io. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Respond.io and Mailtrap. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Respond.io and Mailtrap integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.