
When this happens...
New Contact

Automatically do this!
Comment on a Parallel
Tag a Parallel
Create Parallel
Rename Parallel
Find Parallel
Delete Parallel
Rename Template
Close Parallel
Reopen Parallel
Get a Parallel
Get a Template
Get a Contact
Untag a Parallel
Associate a Profile
Disassociate a Profile
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new contact created.
Triggers when new parallels is created.
Triggers when new parallels or petition is completed.
Triggers when new comment posted .
Triggers when a comment is deleted .
when a user sends a message or reply inside a Parallel form or conversation.
Action is the task that follows automatically within your Respond.io integrations.
Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.
Retrieves the list of all users
List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.
Adds a comment to a conversation
Adds a space tag
Add tags for a contact

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Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Respond.io and Parallel accounts to viaSocket. Once connected, you can set up a workflow where an event in Respond.io triggers actions in Parallel (or vice versa).
Absolutely. You can customize how Respond.io data is recorded in Parallel. This includes choosing which data fields go into which fields of Parallel, setting up custom formats, and filtering out unwanted information.
The data sync between Respond.io and Parallel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Respond.io and Parallel. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn MoreParallel is a platform designed to streamline and enhance project management and team collaboration. It offers tools and features that facilitate efficient task management, communication, and workflow automation, making it ideal for teams looking to improve productivity and project outcomes.
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