Connect Respond.io and Parallel to Build Intelligent Automations

Choose a Trigger

Respond.io

When this happens...

Choose an Action

Parallel

Automatically do this!

Ready to use Respond.io and Parallel automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when new contact created.

New Parallel

New Parallel

Triggers when new parallels is created.

Petition Complete

Petition Complete

Triggers when new parallels or petition is completed.

New Comment Posted

New Comment Posted

Triggers when new comment posted .

Comment Deleted

Comment Deleted

Triggers when a comment is deleted .

A user sent a message

A user sent a message

when a user sends a message or reply inside a Parallel form or conversation.

Do thisActions

Action is the task that follows automatically within your Respond.io integrations.

Assign/Unassign Conversation

Assign/Unassign Conversation

Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.

List All Users

List All Users

Retrieves the list of all users

List All Contacts

List All Contacts

List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.

Add Comment

Add Comment

Adds a comment to a conversation

Add Space Tag

Add Space Tag

Adds a space tag

Add Tags

Add Tags

Add tags for a contact

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Frequently Asked Questions

How do I start an integration between Respond.io and Parallel?

To start, connect both your Respond.io and Parallel accounts to viaSocket. Once connected, you can set up a workflow where an event in Respond.io triggers actions in Parallel (or vice versa).

Can we customize how data from Respond.io is recorded in Parallel?

Absolutely. You can customize how Respond.io data is recorded in Parallel. This includes choosing which data fields go into which fields of Parallel, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Respond.io and Parallel?

The data sync between Respond.io and Parallel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Respond.io to Parallel?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Respond.io and Parallel?

Yes, you can set conditional logic to control the flow of data between Respond.io and Parallel. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Respond.io

About Respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

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Parallel

About Parallel

Parallel is a platform designed to streamline and enhance project management and team collaboration. It offers tools and features that facilitate efficient task management, communication, and workflow automation, making it ideal for teams looking to improve productivity and project outcomes.

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