
When this happens...
New Contact

Automatically do this!
Create Customer
Create a Plan
Create a Subscription
Create an invoice
Create an item
Create Payment Link
Create Razorpay Order
Pause a Subscription
Cancel a Subscription
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new contact created.
Runs when a payment is successfully captured.
Runs when a new refund is created in Razorpay.
Runs when any payment fails.
Triggers when a new order paid
Runs when an invoice is paid.
Action is the task that follows automatically within your Respond.io integrations.
Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.
Retrieves the list of all users
List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.
Adds a comment to a conversation
Adds a space tag
Add tags for a contact

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To start, connect both your Respond.io and Razorpay accounts to viaSocket. Once connected, you can set up a workflow where an event in Respond.io triggers actions in Razorpay (or vice versa).
Absolutely. You can customize how Respond.io data is recorded in Razorpay. This includes choosing which data fields go into which fields of Razorpay, setting up custom formats, and filtering out unwanted information.
The data sync between Respond.io and Razorpay typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Respond.io and Razorpay. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn MoreRazorpay is a comprehensive payment solutions provider, enabling businesses in India to accept, process, and disburse payments with its product suite. It offers a fast, affordable, and secure way for merchants, schools, ecommerce and other companies to accept and process payments online.
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