Connect Retell AI and MSG91
Integrate Retell AI with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Get an Agent in Retell_ai when WhatsApp Delivery Report Arrives in MSG91
Create a Phone Number in Retell_ai when WhatsApp Delivery Report Arrives in MSG91
Make a Phone Call in Retell_ai when WhatsApp Delivery Report Arrives in MSG91
Get a Call in Retell_ai when WhatsApp Delivery Report Arrives in MSG91
Get a Phone Number in Retell_ai when WhatsApp Delivery Report Arrives in MSG91
Popular Retell AI + MSG91 flows
Start from a real workflow other teams are already running.
Choose a trigger
Retell AI
When this happens...
- Request a new Trigger for Retell AI
Choose an action
MSG91
Automatically do this!
Send Campaign
Send Template SMS
Send a Mail
Create or Update Contact in Segmento
Update Contact In Segmento
Search a specific contact in Segmento
Schedule a Template SMS
Find Campaign Template Details
List WhatsApp Templates
Send WhatsApp Template Message
Validate Email Address
Get all Contacts in a Phonebook
Get a Contact in Phonebook
Get all Segment
Create User Event
Check Template Status
Send WhatsApp Message
Generate Short URL
Verify OTP
Resend OTP
OTP Analytics
Send OTP via Widget
Resend Widget OTP
Verify Widget OTP
Verify Widget Token
Make a Voice Call
Send Voice Message
Send RCS Template Message
Create Alert
Close Alert
Send Mail via Hello
Search Tickets
List Email Domains
Get an Agent in Retell_ai when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate a Phone Number in Retell_ai when WhatsApp Delivery Report Arrives in MSG91
Use this flowMake a Phone Call in Retell_ai when WhatsApp Delivery Report Arrives in MSG91
Use this flowGet a Call in Retell_ai when WhatsApp Delivery Report Arrives in MSG91
Use this flowGet a Phone Number in Retell_ai when WhatsApp Delivery Report Arrives in MSG91
Use this flowGet a Voice in Retell_ai when WhatsApp Delivery Report Arrives in MSG91
Use this flowGet a Retell LLM in Retell_ai when WhatsApp Delivery Report Arrives in MSG91
Use this flowGet an Agent in Retell_ai when SMS Delivery Confirmation Arrives from MSG91
Use this flowCreate a Phone Number in Retell_ai when SMS Delivery Confirmation Arrives from MSG91
Use this flowMake a Phone Call in Retell_ai when SMS Delivery Confirmation Arrives from MSG91
Use this flowSupported Triggers & Actions
Everything you can automate between Retell AI and MSG91.
When this happensTriggers
A trigger is an event that starts a workflow.
WhatsApp Delivery Report Arrives
Runs when a new inbound or outbound WhatsApp delivery report arrives.
SMS Delivery Confirmation Arrives
Runs when an SMS sent from your account receives a delivery confirmation.
New Voice Call
Runs when a new outbound or inbound voice call is made or received.
RCS Delivery Report Received
Runs when a delivery report for an RCS message is received for messages sent or received.
OTP Sent
Runs when an OTP is sent using MSG91's SendOTP service.
New Email Delivery Reports
Runs when a delivery report for an email is received.
Do thisActions
Action is the task that follows automatically within your Retell AI integrations.
Get an Agent
Retrieve details of a specific agent.
Create a Phone Number
Buys a new phone number and binds agents.
Make a Phone Call
Create a new outbound phone call
Get a Call
Retrieves all call details.
Get a Phone Number
Retrieves a specific phone number.
Get a Voice
Get a Voice from retell ai
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating Retell AI and MSG91 free
No credit card required. Set up your first workflow in minutes.
About Retell AI
Retell AI is a cutting-edge platform that leverages artificial intelligence to transform and enhance storytelling experiences. It offers tools and features that allow users to create, edit, and optimize narratives, making it ideal for content creators, marketers, and educators looking to engage their audience with compelling stories.
Learn more
About MSG91
MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Retell AI and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Retell AI and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.
Yes. You can set up a workflow where Retell AI triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in Retell AI. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Retell AI and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Retell AI and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
