Connect Rev AI and tawk.to to Build Intelligent Automations

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Rev AI

When this happens...

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tawk.to

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Ready to use Rev AI and tawk.to automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Topic Extraction

New Topic Extraction

Trigger when new topic extraction is created.

New Submit Sentiment Analysis

New Submit Sentiment Analysis

Trigger when new submit analysis .

New Force Alignment Job

New Force Alignment Job

Trigger when new force alignment is created.

Visitor starts chat

Visitor starts chat

Start a workflow when a visitor begins a chat on the selected Tawk.to property.

End Tawk.to chat

End Tawk.to chat

Ends an active Tawk.to chat for the selected property.

New chat transcript arrives

New chat transcript arrives

Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.

Do thisActions

Action is the task that follows automatically within your Rev AI integrations.

Submit Topic Extraction Job

Submit Topic Extraction Job

Starts an asynchronous job to extract topics from a transcript.

Delete Topic Extraction

Delete Topic Extraction

Delete an existing topic extraction.

Submit Sentiment Analysis

Submit Sentiment Analysis

Starts an asynchronous job to analyze sentiments in a transcript.

Delete Submit Sentiment Analysis

Delete Submit Sentiment Analysis

Delete an existign submit sentiment analysis.

Submit Force Alignment Job

Submit Force Alignment Job

Starts an asynchronous job to obtain precise word timings for an audio file and text transcript.

Delete Submit Force Alignment Job

Delete Submit Force Alignment Job

Delete an existing submit force alignment job.

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Frequently Asked Questions

How do I start an integration between Rev AI and tawk.to?

To start, connect both your Rev AI and tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in Rev AI triggers actions in tawk.to (or vice versa).

Can we customize how data from Rev AI is recorded in tawk.to?

Absolutely. You can customize how Rev AI data is recorded in tawk.to. This includes choosing which data fields go into which fields of tawk.to, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Rev AI and tawk.to?

The data sync between Rev AI and tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Rev AI to tawk.to?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Rev AI and tawk.to?

Yes, you can set conditional logic to control the flow of data between Rev AI and tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.