Integrate Ricky with Asyntai AI Chatbot to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Ask AI with Asyntai AI Chatbot when New Contact Created in Ricky
Add Knowledge Text to Asyntai AI Chatbot when New Contact Created in Ricky
Add Web Page to Knowledge Base in Asyntai AI Chatbot when New Contact Created in Ricky
Ask AI with Asyntai AI Chatbot when Updated Contact in Ricky
Add Knowledge Text to Asyntai AI Chatbot when Updated Contact in Ricky
Start from a real workflow other teams are already running.
Ricky
When this happens...
New Contact Created
Updated Contact
Asyntai AI Chatbot
Automatically do this!
Ask AI
Add Knowledge Text
Add Web Page to Knowledge Base
Ask AI with Asyntai AI Chatbot when New Contact Created in Ricky
Use this flowAdd Knowledge Text to Asyntai AI Chatbot when New Contact Created in Ricky
Use this flowAdd Web Page to Knowledge Base in Asyntai AI Chatbot when New Contact Created in Ricky
Use this flowAsk AI with Asyntai AI Chatbot when Updated Contact in Ricky
Use this flowAdd Knowledge Text to Asyntai AI Chatbot when Updated Contact in Ricky
Use this flowAdd Web Page to Knowledge Base in Asyntai AI Chatbot when Updated Contact in Ricky
Use this flowFind Contacts in Ricky when New Conversation Started in Asyntai AI Chatbot
Use this flowAdd Note to Contact in Ricky when New Conversation Started in Asyntai AI Chatbot
Use this flowUpdate Contact in Ricky when New Conversation Started in Asyntai AI Chatbot
Use this flowCreate Contact in Ricky when New Conversation Started in Asyntai AI Chatbot
Use this flowEverything you can automate between Ricky and Asyntai AI Chatbot.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a contact is created in Ricky, by the API or with their first message.
Runs when a contact's fields, tags or custom values are saved.
Runs when a visitor sends the first message in a new chat conversation on a chosen website.
Runs when a new lead is captured via chat; optionally for a selected website.
Runs when AI agent creates a new support ticket on a chosen website.
Runs when new human help request is received on a selected website.
Action is the task that follows automatically within your Ricky integrations.
Find contacts by text, tag, owner, stage or channel, or get one contact by ID.
Append a note to a contact, after its current notes.
Update the chosen details of a contact; fields you leave empty stay unchanged.
Create a CRM contact with name, email, phone, address, owner, tags and custom fields.
Add or remove tags on one or more contacts (up to 100) without touching their other tags.
Asks your Asyntai AI agent a question and returns the answer, based on your website and knowledge base.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Ricky is an AI customer-service platform that answers WhatsApp, Instagram, Messenger and web chat in a shared inbox, with AI agents, a contact CRM, templates and broadcasts.
Learn moreAsyntai is an AI chatbot for your website. It answers visitor questions from your own content, captures leads and opens support tickets. Connect it to start flows when a lead or ticket comes in, ask the AI agent questions, and add new knowledge automatically.
Learn moreSign up for a free viaSocket account, then authorize both your Ricky and Asyntai AI Chatbot accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Ricky and Asyntai AI Chatbot as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Asyntai AI Chatbot. No coding required.
Yes. You can set up a workflow where Ricky triggers actions in Asyntai AI Chatbot, and a separate workflow where Asyntai AI Chatbot triggers actions in Ricky. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Ricky and Asyntai AI Chatbot. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Ricky and Asyntai AI Chatbot integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.