Connect Ricky and Clappia
Integrate Ricky with Clappia to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Clappia Submission in Clappia when New Contact Created in Ricky
Update Submission in Clappia when New Contact Created in Ricky
Update Submission Status in Clappia when New Contact Created in Ricky
Create Clappia Submission in Clappia when Updated Contact in Ricky
Update Submission in Clappia when Updated Contact in Ricky
Popular Ricky + Clappia flows
Start from a real workflow other teams are already running.
Choose a trigger
Ricky
When this happens...
New Contact Created
Updated Contact
Choose an action
Clappia
Automatically do this!
Create Clappia Submission
Update Submission
Update Submission Status
Create Clappia Submission in Clappia when New Contact Created in Ricky
Use this flowUpdate Submission in Clappia when New Contact Created in Ricky
Use this flowUpdate Submission Status in Clappia when New Contact Created in Ricky
Use this flowCreate Clappia Submission in Clappia when Updated Contact in Ricky
Use this flowUpdate Submission in Clappia when Updated Contact in Ricky
Use this flowUpdate Submission Status in Clappia when Updated Contact in Ricky
Use this flowSupported Triggers & Actions
Everything you can automate between Ricky and Clappia.
When this happensTriggers
A trigger is an event that starts a workflow.
New Contact Created
Runs when a contact is created in Ricky, by the API or with their first message.
Updated Contact
Runs when a contact's fields, tags or custom values are saved.
Do thisActions
Action is the task that follows automatically within your Ricky integrations.
Find Contacts
Find contacts by text, tag, owner, stage or channel, or get one contact by ID.
Add Note to Contact
Append a note to a contact, after its current notes.
Update Contact
Update the chosen details of a contact; fields you leave empty stay unchanged.
Create Contact
Create a CRM contact with name, email, phone, address, owner, tags and custom fields.
Update Contact Tags
Add or remove tags on one or more contacts (up to 100) without touching their other tags.
Create Clappia Submission
Create a new submission in a chosen Clappia app using the provided form data and requester email.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Ricky
Ricky is an AI customer-service platform that answers WhatsApp, Instagram, Messenger and web chat in a shared inbox, with AI agents, a contact CRM, templates and broadcasts.
Learn more
About Clappia
Clappia provides a cloud workplace where a suite of custom apps can be created within minutes by any business user.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Ricky and Clappia accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Ricky and Clappia as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Clappia. No coding required.
Yes. You can set up a workflow where Ricky triggers actions in Clappia, and a separate workflow where Clappia triggers actions in Ricky. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Ricky and Clappia. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Ricky and Clappia integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
