Full list

Supported Triggers & Actions

Everything you can automate between Ricky and Microsoft Teams.

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact Created

New Contact Created

Runs when a contact is created in Ricky, by the API or with their first message.

Updated Contact

Updated Contact

Runs when a contact's fields, tags or custom values are saved.

New Channel Message

New Channel Message

Triggers when a new message is posted in a channel.

New Channel

New Channel

Trigger when new cchannel is created

New Chat Message

New Chat Message

Triggers when new message is received in a chat

New Reply to Message

New Reply to Message

Triggers when a new reply is added to a message in a channel.

Do thisActions

Action is the task that follows automatically within your Ricky integrations.

Find Contacts

Find Contacts

Find contacts by text, tag, owner, stage or channel, or get one contact by ID.

Add Note to Contact

Add Note to Contact

Append a note to a contact, after its current notes.

Update Contact

Update Contact

Update the chosen details of a contact; fields you leave empty stay unchanged.

Create Contact

Create Contact

Create a CRM contact with name, email, phone, address, owner, tags and custom fields.

Update Contact Tags

Update Contact Tags

Add or remove tags on one or more contacts (up to 100) without touching their other tags.

Send Channel Message

Send Channel Message

Sends a message to a specific channel in Microsoft Teams.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Learn how to automate Ricky and Microsoft Teams workflows.

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Learn how to automate Ricky and Microsoft Teams workflows.

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Integrations Microsoft Teams
Microsoft Teams + Ricky
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About Microsoft Teams

Microsoft Teams is a collaboration platform that integrates people, content, and tools to enhance teamwork and communication. It offers chat, video conferencing, file sharing, and app integration to streamline workflows and improve productivity.

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Frequently Asked Questions

How do I connect Ricky and Microsoft Teams?

Sign up for a free viaSocket account, then authorize both your Ricky and Microsoft Teams accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Ricky and Microsoft Teams as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Ricky to Microsoft Teams?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Microsoft Teams. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Ricky triggers actions in Microsoft Teams, and a separate workflow where Microsoft Teams triggers actions in Ricky. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Ricky and Microsoft Teams. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Ricky and Microsoft Teams integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.