Integrate Ricky with Parma to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Note to Contact in Parma when New Contact Created in Ricky
Create Relationship in Parma when New Contact Created in Ricky
Find Relationships in Parma when New Contact Created in Ricky
Delete Relationship in Parma when New Contact Created in Ricky
List Deals from Parma when New Contact Created in Ricky
Start from a real workflow other teams are already running.
Ricky
When this happens...
New Contact Created
Updated Contact
Parma
Automatically do this!
Add Note to Contact
Create Relationship
Find Relationships
Delete Relationship
List Deals
List Groups
List All Notes
List All Pipelines
List Relationships
List Relationship Groups
List Relationship Notes
List Stages
List All Users
Update Relationship
Update Note
Add Relationship to Group
Remove Relationship From Group
Add Note to Contact in Parma when New Contact Created in Ricky
Use this flowCreate Relationship in Parma when New Contact Created in Ricky
Use this flowFind Relationships in Parma when New Contact Created in Ricky
Use this flowDelete Relationship in Parma when New Contact Created in Ricky
Use this flowList Deals from Parma when New Contact Created in Ricky
Use this flowList Groups from Parma when New Contact Created in Ricky
Use this flowList All Notes from Parma when New Contact Created in Ricky
Use this flowList All Pipelines from Parma when New Contact Created in Ricky
Use this flowList Relationships from Parma when New Contact Created in Ricky
Use this flowList Relationship Groups from Parma when New Contact Created in Ricky
Use this flowEverything you can automate between Ricky and Parma.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a contact is created in Ricky, by the API or with their first message.
Runs when a contact's fields, tags or custom values are saved.
Runs when new relationship
Trigger when new note is added
Triggers when a new deal is created
Action is the task that follows automatically within your Ricky integrations.
Find contacts by text, tag, owner, stage or channel, or get one contact by ID.
Append a note to a contact, after its current notes.
Update the chosen details of a contact; fields you leave empty stay unchanged.
Create a CRM contact with name, email, phone, address, owner, tags and custom fields.
Add or remove tags on one or more contacts (up to 100) without touching their other tags.
Add a note to a contact

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Ricky is an AI customer-service platform that answers WhatsApp, Instagram, Messenger and web chat in a shared inbox, with AI agents, a contact CRM, templates and broadcasts.
Learn moreParma is a minimalistic CRM that helps you remember who your customers are, what they like, and when you last connected.
Learn moreSign up for a free viaSocket account, then authorize both your Ricky and Parma accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Ricky and Parma as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Parma. No coding required.
Yes. You can set up a workflow where Ricky triggers actions in Parma, and a separate workflow where Parma triggers actions in Ricky. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Ricky and Parma. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Ricky and Parma integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.