Integrate Ricky with SprintOps to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Task in SprintOps when New Contact Created in Ricky
Create Task in SprintOps when Updated Contact in Ricky
Find Contacts in Ricky when When a new task is created in SprintOps
Add Note to Contact in Ricky when When a new task is created in SprintOps
Update Contact in Ricky when When a new task is created in SprintOps
Start from a real workflow other teams are already running.
Ricky
When this happens...
New Contact Created
Updated Contact
SprintOps
Automatically do this!
Create Task
Create Task in SprintOps when New Contact Created in Ricky
Use this flowCreate Task in SprintOps when Updated Contact in Ricky
Use this flowFind Contacts in Ricky when When a new task is created in SprintOps
Use this flowAdd Note to Contact in Ricky when When a new task is created in SprintOps
Use this flowUpdate Contact in Ricky when When a new task is created in SprintOps
Use this flowCreate Contact in Ricky when When a new task is created in SprintOps
Use this flowUpdate Contact Tags in Ricky when When a new task is created in SprintOps
Use this flowFind Contacts in Ricky when When a task is updated in SprintOps
Use this flowAdd Note to Contact in Ricky when When a task is updated in SprintOps
Use this flowUpdate Contact in Ricky when When a task is updated in SprintOps
Use this flowEverything you can automate between Ricky and SprintOps.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a contact is created in Ricky, by the API or with their first message.
Runs when a contact's fields, tags or custom values are saved.
Runs the workflow automatically whenever a new task is created in SprintOps.
Runs the workflow automatically whenever a task is updated in SprintOps.
Runs the workflow automatically whenever a task is moved in SprintOps.
Runs the workflow automatically whenever a task is assigned.
Action is the task that follows automatically within your Ricky integrations.
Find contacts by text, tag, owner, stage or channel, or get one contact by ID.
Append a note to a contact, after its current notes.
Update the chosen details of a contact; fields you leave empty stay unchanged.
Create a CRM contact with name, email, phone, address, owner, tags and custom fields.
Add or remove tags on one or more contacts (up to 100) without touching their other tags.
Create a new task in a sprint or the backlog, including title, description, assignees, priority, status, type, and story points.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

Discover viaSocket, an AI-powered workflow automation platform with 2,300+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
No credit card required. Set up your first workflow in minutes.
Ricky is an AI customer-service platform that answers WhatsApp, Instagram, Messenger and web chat in a shared inbox, with AI agents, a contact CRM, templates and broadcasts.
Learn moreSprintOps is an agile project and task management tool for teams. Plan sprints, manage backlogs, organize work on Kanban boards, and track progress with reports like burndown and velocity. Collaborate with assignments, comments, and notifications to keep deliveries on schedule.
Learn moreSign up for a free viaSocket account, then authorize both your Ricky and SprintOps accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Ricky and SprintOps as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach SprintOps. No coding required.
Yes. You can set up a workflow where Ricky triggers actions in SprintOps, and a separate workflow where SprintOps triggers actions in Ricky. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Ricky and SprintOps. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Ricky and SprintOps integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.