Connect RingCentral and DeskTime to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between RingCentral and DeskTime?

To start, connect both your RingCentral and DeskTime accounts to viaSocket. Once connected, you can set up a workflow where an event in RingCentral triggers actions in DeskTime (or vice versa).

Can we customize how data from RingCentral is recorded in DeskTime?

Absolutely. You can customize how RingCentral data is recorded in DeskTime. This includes choosing which data fields go into which fields of DeskTime, setting up custom formats, and filtering out unwanted information.

How often does the data sync between RingCentral and DeskTime?

The data sync between RingCentral and DeskTime typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from RingCentral to DeskTime?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between RingCentral and DeskTime?

Yes, you can set conditional logic to control the flow of data between RingCentral and DeskTime. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

RingCentral

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

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DeskTime

About DeskTime

DeskTime is a time tracking and productivity app designed for teams and freelancers to enhance efficiency by automatically tracking time spent on tasks, applications, and websites. It provides detailed productivity analysis by categorizing activities and tracking idle time.

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