Connect RingCentral and LiveAgent
Integrate RingCentral with LiveAgent to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular RingCentral + LiveAgent flows
Start from a real workflow other teams are already running.
Supported Triggers & Actions
Everything you can automate between RingCentral and LiveAgent.
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your RingCentral integrations.
Generate Ringout Call
Starts a 2-legged RingOutCall based on specified from and to numbers.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About RingCentral
RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Learn more
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your RingCentral and LiveAgent accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between RingCentral and LiveAgent as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach LiveAgent. No coding required.
Yes. You can set up a workflow where RingCentral triggers actions in LiveAgent, and a separate workflow where LiveAgent triggers actions in RingCentral. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between RingCentral and LiveAgent. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire RingCentral and LiveAgent integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
