IntegrationsRingCentralZoho CRM
RingCentral + Zoho CRM

Connect RingCentral and Zoho CRM to Build Intelligent Automations

Choose a Trigger

RingCentral

When this happens...

Choose an Action

Zoho CRM

Automatically do this!

Ready to use RingCentral and Zoho CRM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Lead

New Lead

Triggers when a new lead is created.

New Contact

New Contact

Triggers when a new contact is created.

New Account

New Account

Triggers when a new account is created.

New Deals

New Deals

Triggers when a new deal is created.

New Task

New Task

Triggers when a new task is created.

New Campaign

New Campaign

Triggers when a new campaign is created.

Request a new Trigger for RingCentral

Do thisActions

Action is the task that follows automatically within your RingCentral integrations.

Generate Ringout Call

Generate Ringout Call

Starts a 2-legged RingOutCall based on specified from and to numbers.

Update a lead

Update a lead

Update an existing lead by Email, Mobile and ID.

Create a Note

Create a Note

Create a note in the selected module

Create a lead

Create a lead

Creates a new lead

Search Lead

Search Lead

Searchs Lead by Mobile Number

Update Note in Lead

Update Note in Lead

Updates an existing note associated with a specific Lead

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Frequently Asked Questions

How do I start an integration between RingCentral and Zoho CRM?

To start, connect both your RingCentral and Zoho CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in RingCentral triggers actions in Zoho CRM (or vice versa).

Can we customize how data from RingCentral is recorded in Zoho CRM?

Absolutely. You can customize how RingCentral data is recorded in Zoho CRM. This includes choosing which data fields go into which fields of Zoho CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between RingCentral and Zoho CRM?

The data sync between RingCentral and Zoho CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from RingCentral to Zoho CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between RingCentral and Zoho CRM?

Yes, you can set conditional logic to control the flow of data between RingCentral and Zoho CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

RingCentral

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

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Zoho CRM

About Zoho CRM

Zoho CRM is a robust, cloud-based customer relationship management (CRM) software designed to help businesses manage their sales, marketing, and customer support activities effectively. It provides a comprehensive suite of features aimed at improving customer interactions, streamlining processes, and enhancing overall productivity.

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