Connect Ringg AI and InvGate Service Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
Conversation Ends
Choose an Action
Automatically do this!
- Request a new Action for InvGate Service Desk
Enable Integrations or automations with these events of Ringg AI and InvGate Service Desk
Enable Integrations or automations with these events of Ringg AI and InvGate Service Desk
Triggers
Conversation Ends
Runs when conversation ends
Actions
List Assistants
Show all assistants in account
Get call details
Get details for a specific call, including optional AI analysis
Get Workspace Numbers
Retrieve the phone numbers available in this workspace.
Place an outbound call
Place an outbound call to a contact or phone number
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Frequently Asked Questions
To start, connect both your Ringg AI and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Ringg AI triggers actions in InvGate Service Desk (or vice versa).
Absolutely. You can customize how Ringg AI data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Ringg AI and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Ringg AI and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Ringg AI
Ringg AI offers advanced AI-driven solutions to enhance communication and customer interaction. With cutting-edge technology, it streamlines processes and improves efficiency for businesses.
Learn MoreAbout InvGate Service Desk
InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.
Learn More
