Integrations Ringg AI InvGate Service Desk
Ringg AI + InvGate Service Desk

Connect Ringg AI and InvGate Service Desk to Build Intelligent Automations

Choose a Trigger

Ringg AI

When this happens...

Choose an Action

InvGate Service Desk

Automatically do this!

Enable Integrations or automations with these events of Ringg AI and InvGate Service Desk

Enable Integrations or automations with these events of Ringg AI and InvGate Service Desk

Actions

List Agents

List Agents

Show all agents in your account.

Get call details

Get call details

Get details for a specific call, including optional AI analysis

Get Workspace  Numbers

Get Workspace Numbers

Retrieve the phone numbers available in this workspace.

Place an outbound call

Place an outbound call

Place an outbound call to a contact or phone number

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Frequently Asked Questions

How do I start an integration between Ringg AI and InvGate Service Desk?

To start, connect both your Ringg AI and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Ringg AI triggers actions in InvGate Service Desk (or vice versa).

Can we customize how data from Ringg AI is recorded in InvGate Service Desk?

Absolutely. You can customize how Ringg AI data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Ringg AI and InvGate Service Desk?

The data sync between Ringg AI and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Ringg AI to InvGate Service Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Ringg AI and InvGate Service Desk?

Yes, you can set conditional logic to control the flow of data between Ringg AI and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Ringg AI

About Ringg AI

Ringg AI offers advanced AI-driven solutions to enhance communication and customer interaction. With cutting-edge technology, it streamlines processes and improves efficiency for businesses.

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InvGate Service Desk

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

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