Integrations Rocketlane Freshchat Classic
Rocketlane + Freshchat Classic

Connect Rocketlane and Freshchat Classic to Build Intelligent Automations

Choose a Trigger

Rocketlane

When this happens...

Choose an Action

Freshchat Classic

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Project Created

New Project Created

Triggers when a new project is created.

Project Updated

Project Updated

Triggers when a project is updated.

Task Updated

Task Updated

Triggers when a task is updated.

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Do thisActions

Action is the task that follows automatically within your Rocketlane integrations.

Create Project

Create Project

Creates a project.

Archive Project

Archive Project

Archives a project.

Create Task

Create Task

Creates a task.

Delete Project

Delete Project

Deletes a project.

Import Template to Project

Import Template to Project

Imports one templates to a project.

Update Project

Update Project

Updates a project.

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Frequently Asked Questions

How do I start an integration between Rocketlane and Freshchat Classic?

To start, connect both your Rocketlane and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Rocketlane triggers actions in Freshchat Classic (or vice versa).

Can we customize how data from Rocketlane is recorded in Freshchat Classic?

Absolutely. You can customize how Rocketlane data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Rocketlane and Freshchat Classic?

The data sync between Rocketlane and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Rocketlane to Freshchat Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Rocketlane and Freshchat Classic?

Yes, you can set conditional logic to control the flow of data between Rocketlane and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Rocketlane

About Rocketlane

Rocketlane is a collaborative customer onboarding platform that helps you shorten time to value and deliver a delightful onboarding experience.

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Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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