Connect Rollbar and Deskpro to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Rollbar
Choose an Action
Automatically do this!
Create Brand
Create Ticket
Create Organization
Find Ticket
Find Organization
Add Message to Ticket
Update Ticket
Create Person
Find Person
Ready to use Rollbar and Deskpro automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your Rollbar integrations.
Create Team
Creates a new team.
Create a project
Creates a new project.
Delete a project
Delete a project by project name.
Delete a Team
Delete a team.
Create Brand
Create a Breand in Deskpro
Create Ticket
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
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Frequently Asked Questions
To start, connect both your Rollbar and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Rollbar triggers actions in Deskpro (or vice versa).
Absolutely. You can customize how Rollbar data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.
The data sync between Rollbar and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Rollbar and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Rollbar
Rollbar is a real-time error monitoring and debugging tool that helps developers track and fix errors in their applications. It provides detailed error reports, allowing teams to quickly identify and resolve issues, improving the overall quality and reliability of their software.
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