Connect Rootly and servicepro to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Rootly and servicepro?

To start, connect both your Rootly and servicepro accounts to viaSocket. Once connected, you can set up a workflow where an event in Rootly triggers actions in servicepro (or vice versa).

Can we customize how data from Rootly is recorded in servicepro?

Absolutely. You can customize how Rootly data is recorded in servicepro. This includes choosing which data fields go into which fields of servicepro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Rootly and servicepro?

The data sync between Rootly and servicepro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Rootly to servicepro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Rootly and servicepro?

Yes, you can set conditional logic to control the flow of data between Rootly and servicepro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Rootly

About Rootly

Rootly is an incident management platform that helps teams efficiently respond to and resolve incidents. It offers features like automation, incident tracking, and real-time collaboration to improve the incident response process.

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servicepro

About servicepro

ServicePRO is a powerful Collaborative Workflow and Service Management System that delivers Return on Investment. Requires 14.2.16.50 or above version of ServicePRO.

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