Integrations RotaCloud Medallia Agent Connect
RotaCloud + Medallia Agent Connect

Connect RotaCloud and Medallia Agent Connect to Build Intelligent Automations

Choose a Trigger

RotaCloud

When this happens...

Choose an Action

Medallia Agent Connect

Automatically do this!

Enable Integrations or automations with these events of RotaCloud and Medallia Agent Connect

Enable Integrations or automations with these events of RotaCloud and Medallia Agent Connect

Actions

Update User

Update User

Update an existing user by user id

Delete a User

Delete a User

Delete an existing user by user id

Create Shift

Create Shift

Creates a shift within RotaCloud.

Create Role

Create Role

Creates a role within RotaCloud.

Create Location

Create Location

Creates a location within RotaCloud.

Create Leave

Create Leave

Creates leave within RotaCloud.

Explore more automations built by businesses and experts

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between RotaCloud and Medallia Agent Connect?

To start, connect both your RotaCloud and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in RotaCloud triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from RotaCloud is recorded in Medallia Agent Connect?

Absolutely. You can customize how RotaCloud data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between RotaCloud and Medallia Agent Connect?

The data sync between RotaCloud and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from RotaCloud to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between RotaCloud and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between RotaCloud and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

RotaCloud

About RotaCloud

Automate and streamline your staff scheduling and time management with RotaCloud integration.

Learn More
Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

Learn More