Connect Routee and Crystal Ball to Build Intelligent Automations

Choose a Trigger

Routee

When this happens...

Choose an Action

Crystal Ball

Automatically do this!

Ready to use Routee and Crystal Ball automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact added

New contact added

Start a workflow for each contact added to your Routee account.

Request a new Trigger for Routee

Do thisActions

Action is the task that follows automatically within your Routee integrations.

List all Contacts

List all Contacts

Retrieve all the contacts of the account.

Create contact

Create contact

Create a new contact with name, mobile number, country code, and optional VIP flag.

Send an SMS

Send an SMS

Send a text message to the specified phone number.

List Annotations

List Annotations

List of all available Annotations in the cluster.

Create Annotation in Crystal Ball

Create Annotation in Crystal Ball

Add an annotation in your account for an event.

Delete Annotation

Delete Annotation

Delete an annotation in your account for an event.

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Frequently Asked Questions

How do I start an integration between Routee and Crystal Ball?

To start, connect both your Routee and Crystal Ball accounts to viaSocket. Once connected, you can set up a workflow where an event in Routee triggers actions in Crystal Ball (or vice versa).

Can we customize how data from Routee is recorded in Crystal Ball?

Absolutely. You can customize how Routee data is recorded in Crystal Ball. This includes choosing which data fields go into which fields of Crystal Ball, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Routee and Crystal Ball?

The data sync between Routee and Crystal Ball typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Routee to Crystal Ball?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Routee and Crystal Ball?

Yes, you can set conditional logic to control the flow of data between Routee and Crystal Ball. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Routee

About Routee

Routee is a platform that provides users with SMS sending functionality, enhancing communication between businesses and individuals.

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Crystal Ball

About Crystal Ball

Crystal Ball is a comprehensive business intelligence and analytics platform designed to provide insights and predictive analytics for businesses. It helps organizations make data-driven decisions by offering tools for data visualization, reporting, and forecasting.

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