Connect Routee and EKM to Build Intelligent Automations

Choose a Trigger

Routee

When this happens...

Choose an Action

EKM

Automatically do this!

Ready to use Routee and EKM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact added

New contact added

Start a workflow for each contact added to your Routee account.

New Customer

New Customer

Runs when a new customer is created.

New Order

New Order

Trigger when new order is created in your account.

New Product

New Product

Trigger when new product is created in your account.

Request a new Trigger for Routee

Do thisActions

Action is the task that follows automatically within your Routee integrations.

List all Contacts

List all Contacts

Retrieve all the contacts of the account.

Create contact

Create contact

Create a new contact with name, mobile number, country code, and optional VIP flag.

Send an SMS

Send an SMS

Send a text message to the specified phone number.

Create Customer

Create Customer

Add a new customer to the EKM account.

Create Product

Create Product

Add a new Product to the EKM account.

Update Product

Update Product

Update the details of an existing product.

Request a new Action for Routee

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Frequently Asked Questions

How do I start an integration between Routee and EKM?

To start, connect both your Routee and EKM accounts to viaSocket. Once connected, you can set up a workflow where an event in Routee triggers actions in EKM (or vice versa).

Can we customize how data from Routee is recorded in EKM?

Absolutely. You can customize how Routee data is recorded in EKM. This includes choosing which data fields go into which fields of EKM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Routee and EKM?

The data sync between Routee and EKM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Routee to EKM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Routee and EKM?

Yes, you can set conditional logic to control the flow of data between Routee and EKM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.