Connect Routee and SugarCRM to Build Intelligent Automations

Choose a Trigger

Routee

When this happens...

Choose an Action

SugarCRM

Automatically do this!

Ready to use Routee and SugarCRM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact added

New contact added

Start a workflow for each contact added to your Routee account.

New Record Created

New Record Created

Runs when a new record is created in a selected module such as Leads, Contacts, or Tasks.

Record Updated

Record Updated

Runs when an existing record is updated in a specified module such as Leads, Contacts, or Tasks.

Request a new Trigger for Routee

Do thisActions

Action is the task that follows automatically within your Routee integrations.

List all Contacts

List all Contacts

Retrieve all the contacts of the account.

Create contact

Create contact

Create a new contact with name, mobile number, country code, and optional VIP flag.

Send an SMS

Send an SMS

Send a text message to the specified phone number.

Create Record In Any Module

Create Record In Any Module

Creates a new record in any module you specify (Leads, Contacts, Tasks, etc.).

Update Record In Any Module

Update Record In Any Module

Updates an existing record in any module you specify (Leads, Contacts, Tasks, etc.).

Find or Create Record In Any Module

Find or Create Record In Any Module

Finds a record in selected module or creates a new one if none exists.

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Frequently Asked Questions

How do I start an integration between Routee and SugarCRM?

To start, connect both your Routee and SugarCRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Routee triggers actions in SugarCRM (or vice versa).

Can we customize how data from Routee is recorded in SugarCRM?

Absolutely. You can customize how Routee data is recorded in SugarCRM. This includes choosing which data fields go into which fields of SugarCRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Routee and SugarCRM?

The data sync between Routee and SugarCRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Routee to SugarCRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Routee and SugarCRM?

Yes, you can set conditional logic to control the flow of data between Routee and SugarCRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Routee

About Routee

Routee is a platform that provides users with SMS sending functionality, enhancing communication between businesses and individuals.

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SugarCRM

About SugarCRM

SugarCRM is an online CRM platform that helps you manage your sales, marketing, and customer support better.

Learn More