Connect Rows and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Rows
Choose an Action
Automatically do this!
Find Tickets
Add Comment to Ticket
Add Tags to Ticket
Create a User
Remove Tag From Ticket
Update Ticket
Create Ticket
Ready to use Rows and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New User Created
Runs when a new user is created in Zendesk Support.
New Group Created
Runs when a new group is created in Zendesk Support.
Ticket Updated
Runs when an existing ticket is updated.
New View Created
Runs when a new view is created in Zendesk Support.
New Ticket Created
Runs when a new ticket is created in Zendesk Support.
Do thisActions
Action is the task that follows automatically within your Rows integrations.
Add Row
Add a new row to the selected table using the values you provide.
Create table
Create a new table with the given name on the chosen page of your spreadsheet.
Delete table
Deletes the selected table from the chosen spreadsheet.
Rename Table
Renames a table in the chosen spreadsheet to the new name you provide.
Create Spreadsheet Page
Adds a new page (tab) to the selected spreadsheet using the name you provide.
Delete Spreadsheet Page
Remove a page (tab) from the chosen spreadsheet so it no longer appears.
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Frequently Asked Questions
To start, connect both your Rows and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Rows triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Rows data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Rows and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Rows and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Rows
Rows is a powerful online spreadsheet tool designed to enhance productivity and collaboration. It offers advanced features for data analysis, automation, and integration with various apps and services.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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