Connect RSS Feed and ManageEngine ServiceDesk Cloud to Build Intelligent Automations
Enable Integrations or automations with these events of RSS Feed and ManageEngine ServiceDesk Cloud
Enable Integrations or automations with these events of RSS Feed and ManageEngine ServiceDesk Cloud
Triggers
New Item in Feed
Triggers when a new item is added to the feed.
New Items in Multiple Feeds
Triggers when there is a new item in any of the feeds being watched.
Actions
Retrieve RSS feed items
Retrieves RSS feed items from a specified URL.
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Frequently Asked Questions
To start, connect both your RSS Feed and ManageEngine ServiceDesk Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in RSS Feed triggers actions in ManageEngine ServiceDesk Cloud (or vice versa).
Absolutely. You can customize how RSS Feed data is recorded in ManageEngine ServiceDesk Cloud. This includes choosing which data fields go into which fields of ManageEngine ServiceDesk Cloud, setting up custom formats, and filtering out unwanted information.
The data sync between RSS Feed and ManageEngine ServiceDesk Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between RSS Feed and ManageEngine ServiceDesk Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About RSS Feed
RSS allows website owners to send out notifications when new information is added to their site. Newscasts, blog articles, weather forecasts, and podcasts are all examples of this type of information
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About ManageEngine ServiceDesk Cloud
ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
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