Connect Runrun.it and InvGate Service Desk to Build Intelligent Automations
Enable Integrations or automations with these events of Runrun.it and InvGate Service Desk
Enable Integrations or automations with these events of Runrun.it and InvGate Service Desk
Triggers
Task Updated
Triggered when an existing task is updated in Runrun.
New Project
Triggers when a new project is created in Runrun.
New Comment Task
Triggers when a new comment is added to a task in Runrun.
New Task
Triggers when new task created.
Task Destroy
Triggers when task destroy.
New Client
Triggers when new client created.
Actions
Create Client
create a create of Runrun
Create Project
Creates a new project.
Create Task
Creates a new task.
Create Team
Creates a new team.
Update Team
Update a team by id.
Delete Task
Destroy a Task
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Frequently Asked Questions
To start, connect both your Runrun.it and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Runrun.it triggers actions in InvGate Service Desk (or vice versa).
Absolutely. You can customize how Runrun.it data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Runrun.it and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Runrun.it and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Runrun.it
Runrun is a comprehensive project management and time tracking tool designed to help teams streamline their workflows, manage tasks efficiently, and track time spent on various projects. It offers features like task assignment, progress tracking, and detailed reporting to enhance productivity and collaboration.
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About InvGate Service Desk
InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.
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