Connect Runrun.it and Zendesk Chat to Build Intelligent Automations
Choose a Trigger
When this happens...
Task Updated
New Project
New Comment Task
New Task
Task Destroy
New Client
New Project Comment
Update Project Comment
Update Task Comment
Choose an Action
Automatically do this!
- Request a new Action for Zendesk Chat
Enable Integrations or automations with these events of Runrun.it and Zendesk Chat
Enable Integrations or automations with these events of Runrun.it and Zendesk Chat
Triggers
Task Updated
Triggered when an existing task is updated in Runrun.
New Project
Triggers when a new project is created in Runrun.
New Comment Task
Triggers when a new comment is added to a task in Runrun.
New Task
Triggers when new task created.
Task Destroy
Triggers when task destroy.
New Client
Triggers when new client created.
Actions
Create Client
create a create of Runrun
Create Project
Creates a new project.
Create Task
Creates a new task.
Create Team
Creates a new team.
Update Team
Update a team by id.
Delete Task
Destroy a Task
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Frequently Asked Questions
To start, connect both your Runrun.it and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Runrun.it triggers actions in Zendesk Chat (or vice versa).
Absolutely. You can customize how Runrun.it data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.
The data sync between Runrun.it and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Runrun.it and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Runrun.it
Runrun is a comprehensive project management and time tracking tool designed to help teams streamline their workflows, manage tasks efficiently, and track time spent on various projects. It offers features like task assignment, progress tracking, and detailed reporting to enhance productivity and collaboration.
Learn MoreAbout Zendesk Chat
Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.
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