IntegrationsSales PlayZendesk Chat
Sales Play + Zendesk Chat

Connect Sales Play and Zendesk Chat to Build Intelligent Automations

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Sales Play

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Zendesk Chat

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Frequently Asked Questions

How do I start an integration between Sales Play and Zendesk Chat?

To start, connect both your Sales Play and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Sales Play triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from Sales Play is recorded in Zendesk Chat?

Absolutely. You can customize how Sales Play data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Sales Play and Zendesk Chat?

The data sync between Sales Play and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Sales Play to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Sales Play and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between Sales Play and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Sales Play

About Sales Play

SalesPlay is a comprehensive cloud-based point of sale (POS) system designed to streamline sales processes, manage inventory, and enhance customer experiences. Ideal for businesses of all sizes, SalesPlay offers robust features including real-time sales tracking, detailed reporting, and seamless integration with various payment gateways.

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

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