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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Topic
Triggers when a new topic is created in a UserEcho forum.
New Comment
Triggers when a new comment is posted in UserEcho.
Do thisActions
Action is the task that follows automatically within your Samvad integrations.
Create Lead
Creates a new lead in Samvad using selected custom fields and an optional next follow-up date.
Create a Forum
Create a new forum
Create a Topic
Create a new topic by forum id
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Frequently Asked Questions
To start, connect both your Samvad and UserEcho accounts to viaSocket. Once connected, you can set up a workflow where an event in Samvad triggers actions in UserEcho (or vice versa).
Absolutely. You can customize how Samvad data is recorded in UserEcho. This includes choosing which data fields go into which fields of UserEcho, setting up custom formats, and filtering out unwanted information.
The data sync between Samvad and UserEcho typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Samvad and UserEcho. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Samvad
Samvad is a comprehensive telecalling solution designed to enhance communication and streamline customer interactions. Ideal for businesses looking to improve their telecommunication strategies, Samvad offers tools for efficient call management and customer engagement.
Learn MoreAbout UserEcho
Integrate with UserEcho to manage customer feedback, support tickets, and community interactions seamlessly.
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