Full list

Supported Triggers & Actions

Everything you can automate between SandeshChat and Heartbeat.

When this happensTriggers

A trigger is an event that starts a workflow.

New Inbound Message Arrives

New Inbound Message Arrives

Runs when new inbound message arrives.

Message Delivery Status Changes

Message Delivery Status Changes

Runs when Message Delivery Status Changes

New Event

New Event

Triggers when new events are created.

New Thread

New Thread

Triggers when the new thread is created.

On group join

On group join

Triggers when a user joins a group

New User

New User

Triggers when a new user joins your community through an invitation link.

Do thisActions

Action is the task that follows automatically within your SandeshChat integrations.

Send Template Message

Send Template Message

Send a SandeshChat template message to a recipient's phone number.

Send Session Message

Send Session Message

Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.

Add user to group

Add user to group

Add members to a group.

Create a Group

Create a Group

Creates a new Group in your Heartbeat community.

Remove User from Group

Remove User from Group

Remove members from a group.

Find User

Find User

Find the user by their E-mail id.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations SandeshChat
SandeshChat + Heartbeat
SandeshChat logo

About SandeshChat

SandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.

Learn more
Integrations Heartbeat
Heartbeat + SandeshChat
Heartbeat logo

About Heartbeat

Heartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.

Learn more

Frequently Asked Questions

How do I connect SandeshChat and Heartbeat?

Sign up for a free viaSocket account, then authorize both your SandeshChat and Heartbeat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between SandeshChat and Heartbeat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from SandeshChat to Heartbeat?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Heartbeat. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where SandeshChat triggers actions in Heartbeat, and a separate workflow where Heartbeat triggers actions in SandeshChat. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between SandeshChat and Heartbeat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire SandeshChat and Heartbeat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.