Integrations SandeshChat Sangam CRM
SandeshChat + Sangam CRM
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Supported Triggers & Actions

Everything you can automate between SandeshChat and Sangam CRM.

When this happensTriggers

A trigger is an event that starts a workflow.

New Inbound Message Arrives

New Inbound Message Arrives

Runs when new inbound message arrives.

Message Delivery Status Changes

Message Delivery Status Changes

Runs when Message Delivery Status Changes

New Lead Created

New Lead Created

Runs when a new lead is created.

New Contact Created

New Contact Created

Trigger when new contact is created

Opportunity Created

Opportunity Created

Runs when opportunity created

New Ticket Created

New Ticket Created

Runs when new ticket is created

Do thisActions

Action is the task that follows automatically within your SandeshChat integrations.

Send Template Message

Send Template Message

Send a SandeshChat template message to a recipient's phone number.

Send Session Message

Send Session Message

Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.

Create a new Lead

Create a new Lead

Add a new lead to Sangam CRM using selected custom fields and an optional next follow-up date.

Create Opportunity

Create Opportunity

Create a new sales opportunity

Fetch Module Fields

Fetch Module Fields

Get all fields for a module

Create Contact

Create Contact

Creates a new contact in CRM

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  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Video 1

Learn how to automate SandeshChat and Sangam CRM workflows.

Video 2

Learn how to automate SandeshChat and Sangam CRM workflows.

Video 3

Learn how to automate SandeshChat and Sangam CRM workflows.

Video 4

Learn how to automate SandeshChat and Sangam CRM workflows.

Video 5

Learn how to automate SandeshChat and Sangam CRM workflows.

Video 6

Learn how to automate SandeshChat and Sangam CRM workflows.

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Integrations SandeshChat
SandeshChat + Sangam CRM
SandeshChat logo

About SandeshChat

SandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.

Learn more
Integrations Sangam CRM
Sangam CRM + SandeshChat
Sangam CRM logo

About Sangam CRM

Sangam CRM is a business CRM platform for managing sales, marketing, helpdesk support, internal tasks, and automated business workflows, with web, mobile, API, and integration capabilities.

Learn more

Frequently Asked Questions

How do I connect SandeshChat and Sangam CRM?

Sign up for a free viaSocket account, then authorize both your SandeshChat and Sangam CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between SandeshChat and Sangam CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from SandeshChat to Sangam CRM?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Sangam CRM. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where SandeshChat triggers actions in Sangam CRM, and a separate workflow where Sangam CRM triggers actions in SandeshChat. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between SandeshChat and Sangam CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire SandeshChat and Sangam CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.