Connect SandeshChat and NeetoDesk to Build Intelligent Automations

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SandeshChat

When this happens...

Choose an Action

NeetoDesk

Automatically do this!

Enable Integrations or automations with these events of SandeshChat and NeetoDesk

Enable Integrations or automations with these events of SandeshChat and NeetoDesk

Actions

Send Template Message

Send Template Message

Send a SandeshChat template message to a recipient's phone number.

Send Session Message

Send Session Message

Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.

Get the Details of a Ticket

Get the Details of a Ticket

Get the Details of a Ticket

Request a new Action for SandeshChat

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Frequently Asked Questions

How do I start an integration between SandeshChat and NeetoDesk?

To start, connect both your SandeshChat and NeetoDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in SandeshChat triggers actions in NeetoDesk (or vice versa).

Can we customize how data from SandeshChat is recorded in NeetoDesk?

Absolutely. You can customize how SandeshChat data is recorded in NeetoDesk. This includes choosing which data fields go into which fields of NeetoDesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SandeshChat and NeetoDesk?

The data sync between SandeshChat and NeetoDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SandeshChat to NeetoDesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SandeshChat and NeetoDesk?

Yes, you can set conditional logic to control the flow of data between SandeshChat and NeetoDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SandeshChat

About SandeshChat

SandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.

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NeetoDesk

About NeetoDesk

NeetoDesk is a comprehensive customer support platform designed to streamline and enhance the way businesses interact with their customers. It offers a suite of tools for managing customer inquiries, tracking support tickets, and providing efficient resolutions. With NeetoDesk, businesses can improve their customer service operations, ensuring timely and effective communication with clients.

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