
When this happens...
New Survey Response Arrives

Automatically do this!
Create Start moment
Update Start moment
Find Customer
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new survey response arrives
Runs when a new booking is created in Recras.
Triggers when a new contact is created.
Triggers when an invoice is (marked as) sent.
Triggers when a new start moment is created.
Triggers when a new attachment is created.
Action is the task that follows automatically within your SatisMeter integrations.
Retrieve survey statistics for a campaign within the chosen date range.
Creates a start moment in recras.
Updates a start moment in recras.
Find a customer using their ID.

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To start, connect both your SatisMeter and Recras accounts to viaSocket. Once connected, you can set up a workflow where an event in SatisMeter triggers actions in Recras (or vice versa).
Absolutely. You can customize how SatisMeter data is recorded in Recras. This includes choosing which data fields go into which fields of Recras, setting up custom formats, and filtering out unwanted information.
The data sync between SatisMeter and Recras typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SatisMeter and Recras. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SatisMeter is a powerful tool designed to help businesses measure and improve customer satisfaction through insightful surveys and feedback collection. It provides actionable data to enhance customer experience and drive growth.
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