Connect Scanova and Deskpro to Build Intelligent Automations

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Deskpro

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Scanova

Do thisActions

Action is the task that follows automatically within your Scanova integrations.

Create Website URL QR Code

Create Website URL QR Code

Create a new Dynamic Website URL QR Code in your Scanova account.

Delete QR code

Delete QR code

Delete any QR Code from your Scanova account

Update Website URL QR Code

Update Website URL QR Code

Update a Website URL QR Code in your Scanova account.

Invite new user

Invite new user

Send an email invite to add a new user with a selected role.

Remove Existing User

Remove Existing User

Remove an existing user from your Scanova account

Create Brand

Create Brand

Create a Breand in Deskpro

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Frequently Asked Questions

How do I start an integration between Scanova and Deskpro?

To start, connect both your Scanova and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Scanova triggers actions in Deskpro (or vice versa).

Can we customize how data from Scanova is recorded in Deskpro?

Absolutely. You can customize how Scanova data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Scanova and Deskpro?

The data sync between Scanova and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Scanova to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Scanova and Deskpro?

Yes, you can set conditional logic to control the flow of data between Scanova and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.