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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Customer Updated
Triggers when a customer's details are updated.
New Note on Ticket
Triggers when a new note is added to a ticket.
Ticket Assigned
Triggers when a ticket is assigned to a team member.
Ticket Unassigned
Ticket Unassigned
Do thisActions
Action is the task that follows automatically within your Scanova integrations.
Create Website URL QR Code
Create a new Dynamic Website URL QR Code in your Scanova account.
Delete QR code
Delete any QR Code from your Scanova account
Update Website URL QR Code
Update a Website URL QR Code in your Scanova account.
Invite new user
Send an email invite to add a new user with a selected role.
Remove Existing User
Remove an existing user from your Scanova account
Create Customer
Creates a new customer
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Frequently Asked Questions
To start, connect both your Scanova and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Scanova triggers actions in Teamwork Desk (or vice versa).
Absolutely. You can customize how Scanova data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Scanova and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Scanova and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Scanova
Scanova is a leading platform for creating and managing QR codes, offering businesses innovative solutions for marketing and customer engagement.
Learn MoreAbout Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
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