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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new coupon is created
Runs when new section is created
Runs when new blacklist rule is created
Triggers when a new ticket is created.
Triggers when a new customer is added.
Triggers when a customer's details are updated.
Action is the task that follows automatically within your SellApp integrations.
Add an IP, email, country, ASN, or email pattern to your blacklist.
Create a coupon that gives customers a percentage or fixed discount, with limits and an expiration date
Update a product group's title, visibility, and sort order.
Create a new section and link groups and products.
Update a coupon’s code, discount, usage limits, minimum order amount, store‑wide setting, and expiry date.
Delete a specific rule from your SellApp blacklist.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your SellApp and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in SellApp triggers actions in Teamwork Desk (or vice versa).
Absolutely. You can customize how SellApp data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.
The data sync between SellApp and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SellApp and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SellApp is a powerful eCommerce platform designed to streamline online sales and digital product distribution. It offers robust tools for managing transactions, inventory, and customer interactions, making it ideal for businesses looking to enhance their online presence and sales efficiency.
Learn MoreTeamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
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