Connect SendBird AI Chatbot and MSG91
Integrate SendBird AI Chatbot with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Campaign via MSG91 when New Open Channel in Sendbird
Send Template SMS via MSG91 when New Open Channel in Sendbird
Send a Mail via MSG91 when New Open Channel in Sendbird
Create or Update Contact in Segmento in MSG91 when New Open Channel in Sendbird
Update Contact In Segmento in MSG91 Segmento when New Open Channel in Sendbird
Popular SendBird AI Chatbot + MSG91 flows
Start from a real workflow other teams are already running.
Choose a trigger
SendBird AI Chatbot
When this happens...
New Open Channel
Open Channel Removed
New Open Channel User
User Exits
New Message in an Open Channel
Updated Message in an Open Channel
Deleted Message in an Open Channel
New Group Channel
Updated Group Channel
Group Channel Deleted
User Invited in a Group Channel
User Decline Invitation
User Accept Invitation
User Leave Group Channel
New Message in a Group Channel
No Unread Message in a Group Channel
Updated Message in a Group Channel
Deleted Message from a Group Channel
Freeze or unfreeze a Group Channel
Add Reaction in a Group Channel
Delete Reaction in a Group Channel
User Blocked
User Unblocked
Updated Push Preference
Updated Push Channel Preference
Device Token Register
Device Token Unregister
Operator Registered
Operator Unregistered
Reported Message
User Reported
Open Channel Reported
Group Channel Reported
User Message Rate Limit Exceeded
Message Replaced
Message Blocked
New Moderation Penalties
Explicit Message Detected
Inappropriate Image Message Blocked
New Announcement Channel
New Announcement Message
Choose an action
MSG91
Automatically do this!
Send Campaign
Send Template SMS
Send a Mail
Create or Update Contact in Segmento
Update Contact In Segmento
Search a specific contact in Segmento
Schedule a Template SMS
Find Campaign Template Details
List WhatsApp Templates
Send WhatsApp Template Message
Validate Email Address
Get all Contacts in a Phonebook
Get a Contact in Phonebook
Get all Segment
Create User Event
Check Template Status
Send WhatsApp Message
Generate Short URL
Verify OTP
Resend OTP
OTP Analytics
Send OTP via Widget
Resend Widget OTP
Verify Widget OTP
Verify Widget Token
Make a Voice Call
Send Voice Message
Send RCS Template Message
Create Alert
Close Alert
Send Mail via Hello
Search Tickets
List Email Domains
Send Campaign via MSG91 when New Open Channel in Sendbird
Use this flowSend Template SMS via MSG91 when New Open Channel in Sendbird
Use this flowSend a Mail via MSG91 when New Open Channel in Sendbird
Use this flowCreate or Update Contact in Segmento in MSG91 when New Open Channel in Sendbird
Use this flowUpdate Contact In Segmento in MSG91 Segmento when New Open Channel in Sendbird
Use this flowSearch a specific contact in Segmento in Msg91 when New Open Channel in Sendbird
Use this flowSchedule a Template SMS via MSG91 when New Open Channel in Sendbird
Use this flowFind Campaign Template Details from MSG91 when New Open Channel in Sendbird
Use this flowList WhatsApp Templates from MSG91 when New Open Channel in Sendbird
Use this flowSend WhatsApp Template Message via MSG91 when New Open Channel in Sendbird
Use this flowSupported Triggers & Actions
Everything you can automate between SendBird AI Chatbot and MSG91.
When this happensTriggers
A trigger is an event that starts a workflow.
New Open Channel
Triggers when an open channel is created.
Open Channel Removed
Triggers when an open channel is removed.
New Open Channel User
Triggers when a user enters an open channel.
User Exits
Triggers when a user exits an open channel.
New Message in an Open Channel
Triggers when a message is sent within an open channel.
Updated Message in an Open Channel
Triggers when a message is updated within an open channel.
Do thisActions
Action is the task that follows automatically within your SendBird AI Chatbot integrations.
Create a Bot
Creates a new bot within an application.
Create a User
Create a new user.
Create open channel
Create an open channel
Create Group Channel
Create a Group Channel.
Send Bot Message
Send a bot message in a Sendbird channel.
Create a Schedule Message
Create a Schedule Message
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About SendBird AI Chatbot
SendBird AI Chatbot is a powerful tool designed to enhance communication by integrating AI-driven chat capabilities into your applications. It allows businesses to automate customer interactions, provide instant support, and improve user engagement through intelligent conversation management.
Learn more
About MSG91
MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your SendBird AI Chatbot and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between SendBird AI Chatbot and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.
Yes. You can set up a workflow where SendBird AI Chatbot triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in SendBird AI Chatbot. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between SendBird AI Chatbot and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire SendBird AI Chatbot and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
