Connect SendGrid and Helpwise to Build Intelligent Automations

Choose a Trigger

SendGrid

When this happens...

Choose an Action

Helpwise

Automatically do this!

Enable Integrations or automations with these events of SendGrid and Helpwise

Enable Integrations or automations with these events of SendGrid and Helpwise

Actions

Create or Update Contact

Create or Update Contact

This action allows you to add or update a Contact in SendGrid. You can use this action to add the contact to the list.

Add Recipient to SendGrid

Add Recipient to SendGrid

Add a Recipient to SendGrid List.

Add a Single Recipient to a List

Add a Single Recipient to a List

Adds an existing recipient to a specified SendGrid contact list.

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Request a new Action for SendGrid

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Frequently Asked Questions

How do I start an integration between SendGrid and Helpwise?

To start, connect both your SendGrid and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in SendGrid triggers actions in Helpwise (or vice versa).

Can we customize how data from SendGrid is recorded in Helpwise?

Absolutely. You can customize how SendGrid data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SendGrid and Helpwise?

The data sync between SendGrid and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SendGrid to Helpwise?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SendGrid and Helpwise?

Yes, you can set conditional logic to control the flow of data between SendGrid and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SendGrid

About SendGrid

SendGrid, a Twilio service, offers cloud-based solutions to facilitate email marketing campaigns, transactional emails, and direct email communication through API, SMTP Relay, and Marketing Campaigns interface.

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Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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