IntegrationsServiceBellProductlane
ServiceBell + Productlane

Connect ServiceBell and Productlane to Build Intelligent Automations

Choose a Trigger

ServiceBell

When this happens...

Choose an Action

Productlane

Automatically do this!

Enable Integrations or automations with these events of ServiceBell and Productlane

Enable Integrations or automations with these events of ServiceBell and Productlane

Triggers

New Company

New Company

Trigger when new company is add in your account.

New Contact

New Contact

Triggers when a new contact is created.

Request a new Trigger for ServiceBell

Actions

Create Note

Create Note

Creates a new Note on Productlane.

Create Contact

Create Contact

Creates a new contact.

Create Company

Create Company

Create's a new company in your account.

Delete Company

Delete Company

Delete a specific company by its id.

Create Segment

Create Segment

Creates a new segment.

Delete Contact

Delete Contact

Deletes a specific contact by ID from the contact list.

Request a new Action for ServiceBell

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Frequently Asked Questions

How do I start an integration between ServiceBell and Productlane?

To start, connect both your ServiceBell and Productlane accounts to viaSocket. Once connected, you can set up a workflow where an event in ServiceBell triggers actions in Productlane (or vice versa).

Can we customize how data from ServiceBell is recorded in Productlane?

Absolutely. You can customize how ServiceBell data is recorded in Productlane. This includes choosing which data fields go into which fields of Productlane, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ServiceBell and Productlane?

The data sync between ServiceBell and Productlane typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ServiceBell to Productlane?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ServiceBell and Productlane?

Yes, you can set conditional logic to control the flow of data between ServiceBell and Productlane. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ServiceBell

About ServiceBell

ServiceBell is a platform designed to enhance customer support and engagement by providing real-time communication tools for businesses. It allows companies to connect with their customers through live chat, video calls, and other interactive features, ensuring a seamless and personalized customer experience.

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Productlane

About Productlane

Productlane is a comprehensive platform designed to streamline product management and development processes. It offers tools for product roadmapping, feature prioritization, and team collaboration, making it an essential resource for product managers and development teams.

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