Connect ServiceNow and Canny to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for ServiceNow
Choose an Action
Automatically do this!
Create Comment
Create a Post
Change Post Status
Create Or Update User
Find Post
List All Boards
List All Categories
List All Entries
List Comments
List All Companies
List All Opportunities
List All Posts
List All Tags
List Users
List Votes
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Post Created
Runs when a new post is created in Canny.
New Comment Added
Runs when a new comment is added to a specific post.
New Vote
Runs when a new vote is created
Post Status Changed
Runs when a post's status changes.
Tag Added to Post
Runs when a tag is added to a post.
Do thisActions
Action is the task that follows automatically within your ServiceNow integrations.
Create Service Catalog Request
Creates a ServiceNow catalog request for a selected item with quantity, requester, and any additional details.
Create Comment
Creates a new comment on a post, optionally as a reply or with images.
Create a Post
Creates a new post
Change Post Status
Changes the status of a Canny post.
Create Or Update User
Creates a new user or updates an existing user and returns the user's ID.
Find Post
Finds an existing post
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Frequently Asked Questions
To start, connect both your ServiceNow and Canny accounts to viaSocket. Once connected, you can set up a workflow where an event in ServiceNow triggers actions in Canny (or vice versa).
Absolutely. You can customize how ServiceNow data is recorded in Canny. This includes choosing which data fields go into which fields of Canny, setting up custom formats, and filtering out unwanted information.
The data sync between ServiceNow and Canny typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ServiceNow and Canny. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ServiceNow
ServiceNow is a cloud-based platform that provides enterprise solutions for IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). It helps organizations streamline their workflows, automate processes, and improve service delivery across various departments.
Learn MoreAbout Canny
Canny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.
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