Connect ServiceNow and emarsys to Build Intelligent Automations

Choose a Trigger

ServiceNow

When this happens...

Choose an Action

emarsys

Automatically do this!

Enable Integrations or automations with these events of ServiceNow and emarsys

Enable Integrations or automations with these events of ServiceNow and emarsys

Actions

Create Service Catalog Request

Create Service Catalog Request

Creates a ServiceNow catalog request for a selected item with quantity, requester, and any additional details.

Request a new Action for ServiceNow

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Frequently Asked Questions

How do I start an integration between ServiceNow and emarsys?

To start, connect both your ServiceNow and emarsys accounts to viaSocket. Once connected, you can set up a workflow where an event in ServiceNow triggers actions in emarsys (or vice versa).

Can we customize how data from ServiceNow is recorded in emarsys?

Absolutely. You can customize how ServiceNow data is recorded in emarsys. This includes choosing which data fields go into which fields of emarsys, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ServiceNow and emarsys?

The data sync between ServiceNow and emarsys typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ServiceNow to emarsys?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ServiceNow and emarsys?

Yes, you can set conditional logic to control the flow of data between ServiceNow and emarsys. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ServiceNow

About ServiceNow

ServiceNow is a cloud-based platform that provides enterprise solutions for IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). It helps organizations streamline their workflows, automate processes, and improve service delivery across various departments.

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emarsys

About emarsys

Emarsys is a marketing platform that enables personalized, one-to-one interactions between marketers and customers across all channels.

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