Connect ServiceNow and odk to Build Intelligent Automations

Choose a Trigger

ServiceNow

When this happens...

Choose an Action

odk

Automatically do this!

Enable Integrations or automations with these events of ServiceNow and odk

Enable Integrations or automations with these events of ServiceNow and odk

Actions

Create Service Catalog Request

Create Service Catalog Request

Creates a ServiceNow catalog request for a selected item with quantity, requester, and any additional details.

Request a new Action for ServiceNow

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between ServiceNow and odk?

To start, connect both your ServiceNow and odk accounts to viaSocket. Once connected, you can set up a workflow where an event in ServiceNow triggers actions in odk (or vice versa).

Can we customize how data from ServiceNow is recorded in odk?

Absolutely. You can customize how ServiceNow data is recorded in odk. This includes choosing which data fields go into which fields of odk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ServiceNow and odk?

The data sync between ServiceNow and odk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ServiceNow to odk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ServiceNow and odk?

Yes, you can set conditional logic to control the flow of data between ServiceNow and odk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ServiceNow

About ServiceNow

ServiceNow is a cloud-based platform that provides enterprise solutions for IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). It helps organizations streamline their workflows, automate processes, and improve service delivery across various departments.

Learn More
odk

About odk

ODK lets you build powerful forms to collect the data you need wherever it is. Join the leading professionals collecting data that matters.

Learn More