Connect ServiceNow and OnceHub to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for ServiceNow
Choose an Action
Automatically do this!
Find Contact
List Bookings
List Booking Calendars
List Booking Pages
List Event Types
List Master Pages
List Users
List Teams
List Contacts
Ready to use ServiceNow and OnceHub automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Booking Scheduled
Triggers when a new booking is scheduled.
Booking Rescheduled
Triggers when a booking is rescheduled.
Booking No-Show
Triggers when the status of a booking is manually changed to “No-show”.
Booking Canceled
Triggers when an existing booking is cancelled.
Booking Lifecycle Event
Triggers when the status of a booking is changed to “Scheduled”, “Rescheduled”, “Canceled”, “Completed”, or “No-show”.
Conversation Started
Triggers when a website visitor starts interacting with your chatbot.
Do thisActions
Action is the task that follows automatically within your ServiceNow integrations.
Create Service Catalog Request
Creates a ServiceNow catalog request for a selected item with quantity, requester, and any additional details.
Find Contact
Find Contact in your oncehub account.
List Bookings
Get a list all bookings in the account.
List Booking Calendars
Get a list of all booking calendars in your account.
List Booking Pages
Get a list of all booking pages in your account.
List Event Types
Get a list of all event types in your account.
Know More About Servicenow and Oncehub Integrations
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Frequently Asked Questions
To start, connect both your ServiceNow and OnceHub accounts to viaSocket. Once connected, you can set up a workflow where an event in ServiceNow triggers actions in OnceHub (or vice versa).
Absolutely. You can customize how ServiceNow data is recorded in OnceHub. This includes choosing which data fields go into which fields of OnceHub, setting up custom formats, and filtering out unwanted information.
The data sync between ServiceNow and OnceHub typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ServiceNow and OnceHub. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ServiceNow
ServiceNow is a cloud-based platform that provides enterprise solutions for IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). It helps organizations streamline their workflows, automate processes, and improve service delivery across various departments.
Learn MoreAbout OnceHub
Capture, qualify, and engage with inbound leads using ScheduleOnce, ChatOnce, FormOnce and SubmitOnce.
Learn More
