Connect ServiceNow and Recras to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for ServiceNow
Choose an Action
Automatically do this!
Create Start moment
Update Start moment
Find Customer
Ready to use ServiceNow and Recras automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Booking Created
Runs when a new booking is created in Recras.
New Contact
Triggers when a new contact is created.
Invoice Sent
Triggers when an invoice is (marked as) sent.
New Start Moment
Triggers when a new start moment is created.
New Attachment
Triggers when a new attachment is created.
New Company
Triggers when a new company is created.
Do thisActions
Action is the task that follows automatically within your ServiceNow integrations.
Create Service Catalog Request
Creates a ServiceNow catalog request for a selected item with quantity, requester, and any additional details.
Create Start moment
Creates a start moment in recras.
Update Start moment
Updates a start moment in recras.
Find Customer
Find a customer using their ID.
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Frequently Asked Questions
To start, connect both your ServiceNow and Recras accounts to viaSocket. Once connected, you can set up a workflow where an event in ServiceNow triggers actions in Recras (or vice versa).
Absolutely. You can customize how ServiceNow data is recorded in Recras. This includes choosing which data fields go into which fields of Recras, setting up custom formats, and filtering out unwanted information.
The data sync between ServiceNow and Recras typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ServiceNow and Recras. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ServiceNow
ServiceNow is a cloud-based platform that provides enterprise solutions for IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). It helps organizations streamline their workflows, automate processes, and improve service delivery across various departments.
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