Connect ServiceNow and SimpleKPI to Build Intelligent Automations

Choose a Trigger

ServiceNow

When this happens...

Choose an Action

SimpleKPI

Automatically do this!

Enable Integrations or automations with these events of ServiceNow and SimpleKPI

Enable Integrations or automations with these events of ServiceNow and SimpleKPI

Actions

Create Service Catalog Request

Create Service Catalog Request

Creates a ServiceNow catalog request for a selected item with quantity, requester, and any additional details.

Add KPI Data Entry

Add KPI Data Entry

Add a KPI entry for a date

Update KPI Data Entry

Update KPI Data Entry

Update KPI entry values

Request a new Action for ServiceNow

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Frequently Asked Questions

How do I start an integration between ServiceNow and SimpleKPI?

To start, connect both your ServiceNow and SimpleKPI accounts to viaSocket. Once connected, you can set up a workflow where an event in ServiceNow triggers actions in SimpleKPI (or vice versa).

Can we customize how data from ServiceNow is recorded in SimpleKPI?

Absolutely. You can customize how ServiceNow data is recorded in SimpleKPI. This includes choosing which data fields go into which fields of SimpleKPI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ServiceNow and SimpleKPI?

The data sync between ServiceNow and SimpleKPI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ServiceNow to SimpleKPI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ServiceNow and SimpleKPI?

Yes, you can set conditional logic to control the flow of data between ServiceNow and SimpleKPI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ServiceNow

About ServiceNow

ServiceNow is a cloud-based platform that provides enterprise solutions for IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). It helps organizations streamline their workflows, automate processes, and improve service delivery across various departments.

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SimpleKPI

About SimpleKPI

SimpleKPI is KPI Software for companies of all sizes who track Key Performance Indicators and metrics - complete with easy to use tools for visualizing data on dashboards, building engaging reports and analyzing performance.

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